Earlier this month I attended the 2019 American Public Transit Association (APTA) annual conference. I was there to keep tabs on the latest trends in public transit — and to spend time with friends!
Because transit is a community investment subject to public approval, transit agencies have a responsibility to demonstrate a return on that investment—not just to its users, but to its community leaders and the voting public.
With low unemployment, the recruitment and retention of qualified employees is taking a front seat. An organization that thinks strategically and proactively about how to attract and keep employees will gain the leading edge during the current job boom.
Transit is one our specialties at DH. From King County Metro to Spokane Transit Authority, we do work with agencies across Washington State including public engagement, workforce recruitment and strategic planning.